Privacy Policy — jedbajj

01 Information We Collect

jedbajj collects personal data in two ways: information you provide directly when creating and managing your account, and information generated automatically as you interact with our Platform. The categories of data we may collect are described in the table below.

We do not intentionally collect data from persons under the age of 18. If we become aware that a minor has provided personal data, we will delete that information promptly and close the associated account. Players must be 18 years or older to use jedbajj.

02 How We Use Your Information

jedbajj processes your personal data only for specific, legitimate purposes directly related to the operation of our online casino and sports betting Platform. We do not process your data in ways that are incompatible with the purposes for which it was collected. The lawful bases and purposes for which we use your data are as follows:

• Account creation and management: To register your account, verify your identity, maintain your jedbajj login credentials, and keep your account details up to date.
• Payment processing: To facilitate BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and approved Bangladeshi bank transfer methods. Financial data is shared with payment processors solely to execute the transaction.
• Service delivery: To provide access to our full suite of games — including cricket betting, live casino, slots, Dragon and Tiger, and Drill That Gold — and to personalise your experience based on your activity preferences.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other forms of prohibited conduct that could harm you or other players.
• Responsible gaming: To monitor betting patterns that may indicate problem gambling behaviour, apply self-exclusion tools, enforce deposit limits, and contact players who have flagged a concern about their gambling habits.
• Legal and regulatory compliance: To fulfil obligations under applicable laws, respond to lawful requests from government authorities, and maintain records as required for audit or dispute resolution purposes.
• Customer support: To respond to queries, resolve disputes, process complaints, and communicate account-related notifications to you via email or mobile.
• Marketing communications: To send promotional offers, bonus notifications, and tournament announcements — but only where you have opted in to receive such communications. You may opt out at any time through your account settings or by contacting support.
• Platform improvement: To analyse aggregated usage data, identify technical issues, and improve the performance and reliability of jedbajj for all players.

jedbajj will never use your personal data for automated profiling that produces legal effects concerning you, unless you have given explicit consent or such profiling is required by law.

03 Data Sharing & Third Parties

jedbajj does not sell your personal data to any third party. We may, however, share your data with carefully selected third-party organisations where necessary to deliver our services or comply with legal obligations. All third parties who receive personal data from jedbajj are contractually required to process that data securely, to use it only for the specified purpose, and to comply with applicable data protection standards.

Categories of third parties with whom we may share your data include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other approved Bangladeshi payment partners receive the minimum data necessary to process your deposit or withdrawal request.
• Game software providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and session data to deliver their games on the Platform. These providers do not receive your name, contact information, or financial data.
• Identity verification services: Where enhanced KYC (Know Your Customer) checks are required, we may share identity documents with a third-party verification provider operating in Bangladesh.
• Analytics platforms: Aggregated, anonymised usage data may be shared with analytics providers to help us understand Platform performance. No personally identifiable information is included in these data sets.
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, courts, or government bodies in Bangladesh when required to do so by law, court order, or in connection with an investigation into suspected fraud or criminal activity.
• Professional advisers: Lawyers, auditors, and compliance consultants who are bound by confidentiality obligations may access your data where necessary in connection with their professional services to jedbajj.

04 Cookies & Tracking Technologies

jedbajj uses cookies and similar tracking technologies to ensure the Platform operates correctly, to remember your preferences, and to analyse how players interact with our services. A cookie is a small text file placed on your device by our web server when you visit the Platform.

We use the following categories of cookies:

Strictly necessary cookies cannot be disabled as they are essential for the Platform to function. You may control functional, analytics, and marketing cookies through your browser settings or device privacy controls. Please note that disabling certain cookies may affect the performance or availability of some Platform features.

We do not use cookies to track your activity on third-party websites beyond the jedbajj Platform, and we do not share cookie data with advertising networks for the purpose of displaying behavioural ads on external sites.

05 Data Security & Storage

jedbajj takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:

• SSL/TLS encryption: All data transmitted between your browser or device and the jedbajj Platform is encrypted in transit using industry-standard SSL/TLS certificates.
• Encrypted data storage: Sensitive data — including financial information and identity documents — is stored in encrypted form in access-controlled server environments.
• Access controls: Internal access to player data is governed by role-based access controls. Only staff with a specific operational need may access personal data, and all access is logged for audit purposes.
• Password hashing: Account passwords are stored as one-way cryptographic hashes. jedbajj staff cannot read your password in plain text, and you will never be asked to share it.
• Regular security reviews: Our Platform undergoes periodic security assessments to identify and address vulnerabilities before they can be exploited.
• Two-factor authentication: Players are strongly encouraged to enable two-factor authentication on their jedbajj login to add an additional layer of protection to their account.

While we take all reasonable precautions, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights or freedoms, jedbajj will notify affected players without undue delay via the email address registered to their account.

All personal data processed by jedbajj is stored on servers located within our controlled infrastructure. Retention periods are aligned with the purposes described in Section 7 of this policy.

06 Your Privacy Rights

As a jedbajj player, you have a number of rights with respect to the personal data we hold about you. These rights are summarised below. To exercise any of them, please contact our support team at support@jedbajj with the subject line "Privacy Request — [Your Right]".

We may need to verify your identity before processing any privacy request to ensure that personal data is not disclosed to, or actioned by, an unauthorised person. We will not charge a fee for reasonable requests, but may charge a nominal administrative fee or decline clearly unfounded or excessive requests.

If you are dissatisfied with our handling of your personal data or our response to a privacy request, you have the right to escalate your complaint to the relevant data protection authority in Bangladesh.

07 Data Retention

jedbajj retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law. The following retention periods apply as general guidelines:

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data.

If you submit a request for erasure under Section 6 of this policy, we will delete your personal data ahead of the standard retention schedule where we are not legally required to retain it for a specified minimum period. Where a legal retention obligation exists, we will restrict active processing of your data rather than delete it, and we will delete it as soon as that obligation expires.

08 Changes to This Policy

jedbajj reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes to this policy, we will notify registered players by posting a prominent notice on the Platform and, where the change significantly affects your rights, by sending a direct notification to the email address registered to your account.

The "Last Reviewed" date at the top of this page will be updated whenever a revision is made. We encourage you to review this Privacy Policy periodically to stay informed about how jedbajj is protecting your personal data.

Your continued use of the jedbajj Platform following notification of changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated policy, you should discontinue use of the Platform and may request closure of your account by contacting our support team at support@jedbajj.